I now know that my the unit I rented, listed with "19 reviews and five stars" is not exactly that... Bottom line: do yourself (and that of your family) a favor and stick with reputable sites like VRBO. Told us on Monday 10/19/2020 that there was no damage and it would be ready for our reservation and wedding, then today they cancelled out reservation on 10/21/2020 saying there was damage. We hope you'll allow us another opportunity to host you. Feeling frustrated I decided to call Brockway to see if perhaps they knew what housekeeping company was in charge of cleaning this unit. © 2020 Trustpilot A/S.

We are reaching out via the "Find Reviewer" tab to inquire about your reservation details.

We hope to have another opportunity to host you for a truly remarkable vacation.

Deze 20 werkgevers bieden werknemers carrièrekansen! Our team is working diligently to ensure that all areas of concern are addressed appropriately.
The interior of the cabin was quite nice and clearly well kept, but the exterior and landscaping were a bit embarrassing. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

But the property itself had many issues, two of which were safety issues. How could we possible have left so much trash in just one day? We are so sorry to hear about your negative experience with us. We could not turn on the TV due to direct tv screen saying genie says has to be refreshed and reset however we tried that as well and was unsuccessful. We rented the property by the name of Athena in Destin Florida. Dolphin-Watching Cruise in the Gulf of Mexico, Large Jet Ski Boat Ride and Dolphin Watch in Destin, http://www.tripadvisor.com/help/how_to_edit_your_posts, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Gulf fried shrimp and deep fried chicken wings, Condition of Miramar Beach after Hurricane Sally.

Thank you for taking the time to share your feedback. What does it say about a company that does not post a negative review about a property? If they would have made an attempt to rectify the situation, then I would be leaving an entirely different review! Just what everybody wants on their beach trip, right! Thank you!

In ten minutes, someone was at our door.

What do I bring and what do I buy when I get there?

Vacasa treated my family so poorly. Vacasa is the most disorganized company that I have ever seen. The house was beautiful and on devils lake.

It has been a week and I have yet to receive my refund. Something is up with that. They don’t care that I called a number of times to try and rectify this potentially serious matter! We appreciate you taking the time to share your feedback, and we are very sorry to hear that the home was not in suitable condition during your visit. Weet u zeker dat u deze review niet meer wilt uitlichten voor het doelprofiel ? S., we are sorry to have been unable to provide you with a pleasant and accommodating stay. Janet, we are sorry to hear of your frustrations and understand your position. Lees hoe u cookies kunt inschakelen. 583 Vacasa reviews. However, I was upset to know that Brockway has nothing to do (with this particular townhouse )with anything as far as complaints or anything like that. They said I’d get a full refund since it was over 30days till the actual day and because I had purchased to travel protection. Salarisonderhandeling, hoe pak je dat aan?

All rights reserved. From the hardwood floor to the fully equipped kitchen, you will have all … We would love to look into this further for you. I was told that they couldn’t get ahold of their housekeeping staff and they’d put another request out. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" en logo zijn gedeponeerde handelsmerken van Glassdoor, Inc. - regio Kill Devil Hills, Verenigde Staten, Als u wilt filteren op reviews, moet u zich. I rented a cabin for my 23rd birthday 2 months in advance. We will be reaching out via the "Find Reviewer" tool for your reservation details so that we can follow up with our house manager regarding these concerns. Continue your visit to www.tripadvisor.com, Get answers to your questions about Destin, What do the Beach Flags mean and what are the rules for beaching it. Vacasa used public records to generate USPS mail to prospective customers. After an hour, I called back. We will be reaching out via the "Find Reviewer" tool to gather your reservation details so that we can ensure that our house manager is made aware of these concerns. Enough said. It was horrible. And quite a few lights didnt work on the house. Michael, we are truly sorry for the unexpected change to your reservation. If you are talking to someone in a call center in (ta && ta.queueForLoad ?

Clean and beautiful. I repeat, FULL of dog hair! We would like to look into this issue further for you. The management higher than the property manager are oblivious as to what is actually going on in their company. Where to buy beach chairs and umbrellas in Destin? And it was a lovely time! She said that she was working on getting someone out here but her demeanor was that of someone that didn’t appear to care about my concern. Thank you for taking the time to share your feedback. The area was under a state of emergency so I figured no biggie, they will understand. The oven was hit or miss whether it would work or not. The sofa had animal hair on it, the dining table looks to be a breakaway table where sides were unstable and falling down in which me and my husband still trying to make the best of a bad situation. And the company was zero help. It was even all over the couches.
When possible, I still try to rent from owners or smaller companies but I have no direct experience with a Vacasa rental. We appreciate this guest's feedback.

Excellent service your associate was kind and efficient on the phone, we enjoyed our stay at Reserve 36D, the views were amazing high up on Sugar Mountain easy to get to easy to check in.

All of our reviews are screened to make sure they do not mention anyone by first and last name or use profanity, and once it is screened it is posted to our website. Just don’t.