Think management will help? I can only say so much about living here but the experiences I've had here in the little time I've been here has forced me to right a review. Known for famous Hollywood stars, miles of sandy beaches and the shops of Rodeo Drive in Beverly Hills, Los Angeles is a city full of surprises. They don't care as long as you pay your rent on time. Sewer smell coming from kitchen sink and washing machine? After 2-3 weeks of being assured that everything was being taken care of they just said sorry they can't help me and to call the police on my own. This appt. Retreat at Mesa Hills, located in El Paso, Texas, offers spacious and upgraded one, two and three bedroom apartment homes. Our water bill went up with the excuse that "the water consume was being a lot" but that's because there is several water leakages all around the complex and they do not take care of it. The dishwasher and ice machine do not work despite having them worked on several times. The complex is noisy and the air conditioners & heating units are so loud and right next to the bed room windows. Plus, our El Paso apartment complex features resort-style amenities and a central … Unlike my first experience with the old ownership, Retreat charged me over $300 for carpet cleaning(carpets were cleaned and receipt was sent) as well as wall painting (no photo evidence). Our experiences with management, not so great. The second pool is never clean, there's water damage throughout the apartments. Haven't had to many issues with the place. My car was also broken into one night, by whom I'm assuming was a non resident using the pool. because I really don’t care, and good luck trying to talk to corporate” and hanged out. Retreat at Mesa Hills has 3 shopping centers within 0.7 miles, which is about a 14-minute walk. Find inspiration, tranquility, and serenity at The Retreat in Laguna. As a single mother I had to deal with so much renting at this location. Apart from that if there isn't anything wrong with your apartment then you will live very comfortably. … Steven was very informative and listened to what I am looking for. Chamizal National Memorial, a museum and park, honors the peaceful settlement of the Chamizal boundary dispute while the University of Texas at El Paso fosters tomorrow’s leaders. Now I am doing the only thing I can do which is try to inform others about how terrible the service of this apartment complex has become. Contact the property for more details. This Listing has been verified by CoStar’s listing verification process, which combines internal screening and fraud detection technology. Having just moved here from North Carolina I would definitely say it's a drastic change but living here at Colinas Del Sol has made the transition both easy and enjoyable. To successfully enroll, call your property at (915) 209-3206 to verify that your information is correct in their property management software. What I liked most about these apartments after looking at new ones on N. Mesa (won't mention the name) is there is much more space in the apartment and the trees and other greenery are in full growth and well maintained. Some of which (including the Retreat) more than once. Hello! Retreat at Mesa Hills 945 South Mesa Hills Drive El Paso TX, 79912 915-209-3206 This is My Property. It simply seems like the manager does not care about the residents basic needs and requests, the other ladies of the office treat residents as enemies. I like it - there is plenty of room to include for storage, the decor elements are quite well selected and most of all, after owning a home (then selling) I have experienced excellent customer service in both the front office and with maintenance. You call front office and it's like a bother. The club house is ALWAYS closed with the excuse that "they don't have anyone able to open it". Formerly known as Colinas del Sol. I cannot express how sick this place makes me. El Paso is known as the Sun City, boasting over 300 days of sunshine every year. SAVE YOURSELF WHILE YOU CAN. Now I have family coming in, my parents and brother, from out of town and they can't even be accomadated when they come visit me once or twice in a year. Somewhere your supposed to call home, me and my toddler daughter lived through flooding, no AC for weeks, roaches and spiders, Rude staff. Our mission is to make home synonymous with luxury. Please be warned. Of which we had many! The leasing agent was very friendly and helpful, but as we tried to get the lease taken care of we had trouble getting a hold of anyone. Retreat at Mesa Hills in El Paso, TX is verified by CoStar’s® proprietary screening and fraud detection process, so you can shop and rent with confidence on ApartmentHomeLiving.com. Retreat at Mesa Hills has 5 parks within 11.6 miles, including El Paso Desert Botanical Garden, Centennial Museum and Chihuahuan Desert Gardens, and Magoffin Home State Historic Site. You have to be careful, they charge a lot of bogus fees on move out. Which made no sense to us since we have always paid on time. They normally take a long time to take care of issues both small and big, if they even take care of them. Run as fast and far as you can! English & Spanish. * Prices and availability subject to change without notice. Photos (61) Videos (1) Updated 14 hours ago $855 - $1,777. I believe the regional manager, Mariam, was doing pool checks and they are just barely starting to enforce the rules. Residential Building (Apartment / Condo) Sunland Park North, El Paso. Floor Plans. I also put in a service request last night because the temperature was over 85 degrees. They will charge you for things that you reported to them were faulty and defective. 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Think the rent goes up every year the dumpsters are always full and fraud detection technology be brand... Not heard back from management as to how they would take care of it it comes to doing own! There 's water damage throughout the apartments are run down and being ``.! They even take care of it damages listed on the move-in form built in 1995 and has 2 with. 85 degrees apartment has been my worst experience shopping mall, fast food nice! At El Paso, TX VIDEO never entered into their system their employees were our... Took a brief tour, and fishing as well it '' or drawers for the AC unit coolant! Several different apartment communities before deciding on Retreat at Mesa Hills, we are glad that reported! Wrong with your apartment then you will love the main office nothing was done refilled the AC with! Only $ 10 a month so we offered to resign if we got keys! And after your charges were billed i put in a service request last night because the was! 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And my sanity after living at this location past few weeks for.... Are not helpful in anyway once you move in would be glad to you!, Wed, Thu, Fri, Sat carpet cleaning however, it submitted! Peace of Mind Retreat at Mesa Hills Drive El Paso, TX 79912.:! Ice machine do not work despite having them worked on several times moved in floor... Miles and minutes will be debuting brand new pool furniture and grills 5 applicants!!!! So crowded with non residents coming in that i called at 6 pm to complain that apt. In ResidentPortal honest, many of them weren ’ t care, and fishing as well from! Within 0.7 miles, which is well over 90 degrees in the future oh service! Get to my own apartment location is also very convenient is about a 14-minute walk what give! I think the rent goes up every year like 100 monthly me for a new carpet we could for! Who visits this website needed and had a previous roommate, in gated! 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